Introduction
Aeternum Aesthetics is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, contact the clinic or receive treatment from us.
By using our website or services, you agree to the terms of this Privacy Policy.
Who We Are
Aeternum Aesthetics is a medically led aesthetics clinic based in Ashby-de-la-Zouch, Leicestershire.
For the purposes of data protection legislation, Aeternum Aesthetics is the data controller.
Information We Collect
We may collect and process the following information:
- Name
- Date of birth
- Address
- Email address
- Telephone number
- Medical history
- Consultation notes
- Treatment records
- Payment information
- Website usage information
- Marketing preferences
How We Use Your Information
We may use your information to:
- Provide consultations and treatments
- Maintain accurate medical records
- Communicate regarding appointments
- Respond to enquiries
- Process payments
- Send marketing communications where consent has been given
- Improve our website and services
- Meet legal and regulatory obligations
Marketing Communications
If you join our mailing list or provide consent, we may contact you regarding:
- Treatment offers
- Clinic updates
- Educational content
- Seasonal promotions
- New treatment launches
You may unsubscribe at any time.
Sharing Your Information
We will never sell your personal data.
Information may be shared where necessary with:
- Healthcare professionals involved in your care
- Regulatory bodies where legally required
- Payment providers
- Software providers used for clinic management
- Professional advisers and insurers
Data Storage & Security
We take appropriate security measures to protect your information from unauthorised access, loss or misuse.
Your information is stored securely and accessed only by authorised personnel.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data where appropriate
- Withdraw consent to marketing
- Lodge a complaint with the ICO
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
You may disable cookies through your browser settings.
Contact
If you have any questions regarding this Privacy Policy, please contact the clinic directly.
